CPT Evaluation and Management (E/M) 2021 Office and Other Outpatient Services

(44 customer reviews)



Changes to the E/M code descriptors and guidelines for office and other outpatient services were implemented on January 1, 2021. In this course, we will cover the new guidelines, including term definitions, and how to choose a level of service based on medical decision making or time. We will review examples demonstrating how to choose a level according to the new guidelines and learn how to use the new prolonged services code.

** The price of this product includes an AMA Royalty Fee


  • Differentiate between new and established patients
  • Name the options for code selection for Office and Other Outpatient Services
  • Categorize problems as low, moderate, or high severity
  • Apply the data criteria as defined in the guidelines
  • Choose a level of service based on medical decision making

Target Audience

  • Profee coders
  • Billing Professionals
  • Revenue Integrity Professionals
  • Coding Compliance Professionals
  • Students

CE Credits

This program has been approved for 1 continuing education units for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Purchasing Details

  • The price of this product includes the AMA Royalty Fees
  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through www.haugenacademy.com.
  • Visit our FAQ page for technical requirements and additional details.

44 reviews for CPT Evaluation and Management (E/M) 2021 Office and Other Outpatient Services

  1. Haugen Customer

    This was a fun presentation.

  2. Haugen Customer

  3. Haugen Customer

  4. Haugen Customer

  5. Haugen Customer

  6. Haugen Customer

  7. Haugen Customer

  8. Barbara K.

  9. Jessica P.

  10. Angela J.

  11. Kristen D.

  12. April G.

  13. Lottie A.

  14. Nicole M.

  15. Cindy L.

  16. Denise H.

  17. Kristian O.

  18. Rita O.

  19. Charlene P.

    It was an excellent course that improved my knowledge of coding E/M levels based on time or MDM. The cute dog pictures were nice too!

  20. Lyudmyla G.

  21. Jessica C.

  22. Christi S.

    I’ve struggled with E/M for years, glad the rules changed. This course helped me understand.

  23. Kendra V.

  24. JoAnn S.

  25. Karen J.

  26. Lisa M.

  27. Cara L.

  28. Jennifer M.

  29. Kimberly V.

  30. Junaita S.

  31. Nicole J.

  32. Nicole K.

  33. Andrea C.

  34. Angela L.

  35. Jennifer H.

  36. Beth M.

  37. Cindy P.

  38. Joanne G.

  39. Janet B.

  40. Amy B.

  41. Jasmine W.

  42. Crystal C.

    Great course! I love the format and presentation of material. Awesome to use real world scenarios and terrific visuals. LOVE the dogs! 🙂

  43. Jill M.

  44. Elena C.

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