Patient Access Services: Important Message from Medicare



When a Medicare beneficiary is admitted as in inpatient, Medicare requires hospitals to notify the beneficiary of their rights. In this course, we review the details of the regulation, provide a sample script to explain the form to a beneficiary and we discuss common challenges and potential solutions.


  • Explain the purpose of the Important Message from Medicare
  • Identify when the Important Message from Medicare must be delivered
  • Recognize which patients need to receive the important message from Medicare

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

Courses may be used to apply toward NAHAM and other certification CEU requirements.

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through
  • Visit our FAQ page for technical requirements and additional details.


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