2021 E/M Changes On-Demand

(91 customer reviews)

Individual pricing: $35.00

The CEUs will expire on 1.31.22


Evaluation & Management (E/M) Pocket Guide


Changes to the E/M code descriptors and guidelines for office and other outpatient services were implemented on January 1, 2021.  In this webinar, we will cover the new guidelines, including term definitions, and how to choose a level based on medical decision making or time.  We will review examples demonstrating how to choose a level according to the new guidelines and learn how to use the new prolonged services code.


  • Define terms related to 2021 E/M Guidelines
  • Review requirements for choosing an E/M based on medical decision making
  • Apply time-based billing requirements
  • Use the new prolonged services code according to the 2021 E/M guidelines

View the webinar FAQs!  https://www.thehaugengroup.com/tips-expertise-2021-e-m-changes/

Target Audience

  • Professional fee coders
  • Coding auditors & educators
  • Clinic managers
  • Coding managers
  • Providers



Shea is a senior consultant for The Haugen Consulting Group with 8 years of health care industry experience. Shea has experience working on the professional fee side of coding, auditing, education and compliance serving coders and physicians. Shea has also served as a project lead for ICD-10-CM education initiatives and implementation of computer assisted coding (CAC) projects.

She earned a bachelor’s degree in health information management and a master’s degree in health services administration from the University of Kansas, Lawrence Kansas. Shea is a Registered Health Information Administrator (RHIA), Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA) and a Project Management Professional (PMP).

CE Credits

CEUs are available to all participants, live or recorded. CEUs will expire on 1.31.22.

This webinar has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hour.  Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Purchasing Details

  • Individual Purchase: Entitles you to access the live webinar from a single device, plus individual access to the recorded webinar post event.
  • Group Purchase: Entitles you to access the live webinar from a single device, but you may invite all interested parties within your employed organization to attend the live event with you. For individuals to receive CEU’s from the live event, their name must be submitted on the post-event survey. The recorded event may be shared with others in your organization post event.
  • If your organization requires and invoice to proceed with this registration, you may select that option at check out or contact us at 720-502-7690.
  • Visit our FAQ page for technical requirements and instructions to obtain CEUs.
  • Review our terms of use for full details on cancellations and refunds.

91 reviews for 2021 E/M Changes On-Demand

  1. Haugen Customer

  2. Haugen Customer

  3. Christin

  4. Sampuran

  5. Nancy

    Enjoyed the presenter style of teaching

  6. Haugen Customer

  7. Haugen Customer

  8. Valerie

  9. Haugen Customer

  10. Haugen Customer

  11. Haugen Customer

  12. Nancy

  13. Haugen Customer

  14. Haugen Customer

  15. Kayla

  16. Haugen Customer

  17. Haugen Customer

  18. Toni

    I was not aware of the no longer counting history and exam elements.

  19. Nancy

    This was an excellent presentation that was put together nicely. Great job! You’re hard work is much appreciated!

  20. Haugen Customer

  21. Denise

  22. Christin

  23. Haugen Customer

  24. Jenn

    The ease of now assigning E/Ms…I am so happpy that all the counting is over with!

  25. Haugen Customer

    This topic is new to me, therefore all the information provided was extremely useful.

  26. Haugen Customer

  27. Nancy

    Good information on the E&M coding updates

  28. Haugen Customer

  29. Haugen Customer

  30. Lori

    E&M coding is a lot more detailed than I imagined.

  31. Haugen Customer

  32. Haugen Customer

  33. Debra

  34. Haugen Customer

  35. Kathy

  36. Linda

  37. Haugen Customer

    Good webinar, thank you.

  38. Haugen Customer

  39. Michele

    Loved the examples used and for us to guess the level

  40. Donna

    Great Speaker

  41. Ashley

  42. Haugen Customer

  43. catherine

    Very good refresher info on the e/m coding

  44. Natalie L.

    I liked how she went over the prolonged cases

  45. Lori K.

    I thought the webinar was very informative/extremely useful.

  46. Zenie J.

    Very good webinar and speaker

  47. Aleen

    Very informative

  48. Dawn

  49. Haugen Customer

  50. Patrice

  51. Lynne

  52. Haugen Customer

  53. Haugen Customer

  54. Haugen Customer

    I look forward to the webinars as they are very informative.

  55. Haugen Customer

  56. Haugen Customer

    As an inpatient coder I have a new appreciation for outpatient coders!

  57. Haugen Customer

  58. Haugen Customer

  59. Haugen Customer

  60. Haugen Customer

  61. Haugen Customer

  62. Melody

  63. Connie

  64. Lynne

    The questions and answers were excellent

  65. Haugen Customer

  66. MICA

    I don’t work with E/M regularly but it helped understand the logic more.

  67. Diane

  68. Haugen Customer

  69. Haugen Customer

  70. Haugen Customer

    Great experience

  71. Haugen Customer

  72. Haugen Customer

  73. kelly

  74. Haugen Customer

  75. Debra

  76. Haugen Customer

  77. Haugen Customer

    good presentation

  78. Haugen Customer

  79. Natalie

    I liked how she went over the prolonged cases

  80. Haugen Customer

  81. Lori

    I thought the webinar was very informative/extremely useful.

  82. Haugen Customer

    appreciated the clarification of definitions

  83. Theresa

  84. Haugen Customer

  85. Ashley

  86. Tonya

    Very good webinar and speaker

  87. Nicholas

  88. Haugen Customer

  89. Zenie

    very informative

  90. Gail

  91. Rene

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