2021 E/M Changes On-Demand

(70 customer reviews)

Individual pricing: $35.00


CEUs will expire on 1.31.22



Changes to the E/M code descriptors and guidelines for office and other outpatient services were implemented on January 1, 2021.  In this webinar, we will cover the new guidelines, including term definitions, and how to choose a level based on medical decision making or time.  We will review examples demonstrating how to choose a level according to the new guidelines and learn how to use the new prolonged services code.


  • Define terms related to 2021 E/M Guidelines
  • Review requirements for choosing an E/M based on medical decision making
  • Apply time-based billing requirements
  • Use the new prolonged services code according to the 2021 E/M guidelines

View the webinar FAQs!  https://www.thehaugengroup.com/tips-expertise-2021-e-m-changes/

Target Audience

  • Professional fee coders
  • Coding auditors & educators
  • Clinic managers
  • Coding managers
  • Providers



Shea is a senior consultant for The Haugen Consulting Group with 8 years of health care industry experience. Shea has experience working on the professional fee side of coding, auditing, education and compliance serving coders and physicians. Shea has also served as a project lead for ICD-10-CM education initiatives and implementation of computer assisted coding (CAC) projects.

She earned a bachelor’s degree in health information management and a master’s degree in health services administration from the University of Kansas, Lawrence Kansas. Shea is a Registered Health Information Administrator (RHIA), Certified Professional Coder (CPC), Certified Professional Medical Auditor (CPMA) and a Project Management Professional (PMP).

CE Credits

CEUs are available to all participants, live or recorded. CEUs will expire on 1.31.22.

This webinar has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hour.  Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Purchasing Details

  • Individual Purchase: Entitles you to access the live webinar from a single device, plus individual access to the recorded webinar post event.
  • Group Purchase: Entitles you to access the live webinar from a single device, but you may invite all interested parties within your employed organization to attend the live event with you. For individuals to receive CEU’s from the live event, their name must be submitted on the post-event survey. The recorded event may be shared with others in your organization post event.
  • If your organization requires and invoice to proceed with this registration, you may select that option at check out or contact us at 720-502-7690.
  • Visit our FAQ page for technical requirements and instructions to obtain CEUs.
  • Review our terms of use for full details on cancellations and refunds.

70 reviews for 2021 E/M Changes On-Demand

  1. Christin

  2. Haugen Customer

  3. Jenn

    The ease of now assigning E/Ms…I am so happpy that all the counting is over with!

  4. Haugen Customer

    This topic is new to me, therefore all the information provided was extremely useful.

  5. Haugen Customer

  6. Nancy

    Good information on the E&M coding updates

  7. Haugen Customer

  8. Haugen Customer

  9. Lori

    E&M coding is a lot more detailed than I imagined.

  10. Haugen Customer

  11. Haugen Customer

  12. Debra

  13. Haugen Customer

  14. Kathy

  15. Linda

  16. Haugen Customer

    Good webinar, thank you.

  17. Haugen Customer

  18. Michele

    Loved the examples used and for us to guess the level

  19. Donna

    Great Speaker

  20. Ashley

  21. Haugen Customer

  22. catherine

    Very good refresher info on the e/m coding

  23. Natalie L.

    I liked how she went over the prolonged cases

  24. Lori K.

    I thought the webinar was very informative/extremely useful.

  25. Zenie J.

    Very good webinar and speaker

  26. Aleen

    Very informative

  27. Dawn

  28. Haugen Customer

  29. Patrice

  30. Lynne

  31. Haugen Customer

  32. Haugen Customer

  33. Haugen Customer

    I look forward to the webinars as they are very informative.

  34. Haugen Customer

  35. Haugen Customer

    As an inpatient coder I have a new appreciation for outpatient coders!

  36. Haugen Customer

  37. Haugen Customer

  38. Haugen Customer

  39. Haugen Customer

  40. Haugen Customer

  41. Melody

  42. Connie

  43. Lynne

    The questions and answers were excellent

  44. Haugen Customer

  45. MICA

    I don’t work with E/M regularly but it helped understand the logic more.

  46. Diane

  47. Haugen Customer

  48. Haugen Customer

  49. Haugen Customer

    Great experience

  50. Haugen Customer

  51. Haugen Customer

  52. kelly

  53. Haugen Customer

  54. Debra

  55. Haugen Customer

  56. Haugen Customer

    good presentation

  57. Haugen Customer

  58. Natalie

    I liked how she went over the prolonged cases

  59. Haugen Customer

  60. Lori

    I thought the webinar was very informative/extremely useful.

  61. Haugen Customer

    appreciated the clarification of definitions

  62. Theresa

  63. Haugen Customer

  64. Ashley

  65. Tonya

    Very good webinar and speaker

  66. Nicholas

  67. Haugen Customer

  68. Zenie

    very informative

  69. Gail

  70. Rene

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