Do Your ICD-10-CM Codes Tell the Patient’s Story? On-Demand

(115 customer reviews)

Individual pricing: $35.00

The CEUs will expire on 4.30.22, but the webinar video will be available until 4.30.23.



A well-coded encounter tells the story of the patient’s medical journey. Recent audit trends show an uptick in uncombining codes that should be combined and a lack of specificity. Whether this is due to coder error or a failure to edit CAC-recommended codes, this is a concern for data reporting and reimbursement. Going beyond the guidelines and what all coders should know, this webinar addresses reading the code list after code assignment to ensure specific and accurate reporting.


  • Review general guidelines and sequencing instruction for obstetrical diagnosis coding
  • Select the diagnosis code(s) for outpatient prenatal visits
  • Identify documentation that may be used to report obstetrical diagnoses
  • Recognize codes for conditions that impact facility core measures and quality scores
  • Identify commonly miscoded conditions
  • Analyze code lists to determine incorrect combinations of codes
  • List steps for ensuring accurate reporting using computer-assisted coding (CAC)

View the webinar FAQs!

Target Audience

  • Facility inpatient coders
  • Facility outpatient coders
  • Professional fee coders
  • Clinical documentation improvement analysts
  • Compliance & revenue integrity professionals
  • Coding auditors & educators
  • Clinic managers
  • Coding managers


Kristi Pollard, RHIT, CCS, CPC, CIRCC, AHIMA-Approved ICD-10-CM/PCS Trainer

Kristi is a senior consultant with more than 20 years of industry experience.  Kristi has an extensive background in coding education and consulting and is a national speaker on topics related to ICD-10 and CPT coding as well as code-based reimbursement.  She has designed and developed training programs for inpatient and outpatient hospital-based coding including vascular interventional radiology, interventional cardiology, orthopedics and obstetrics.

Kristi has served the Colorado Health Information Management Association (CHIMA) as board Director, co-chair of the Data Quality Committee, and co-chair for the ICD-10 Task Force. She is also a past president of the Northern Colorado Health Information Management Association (NCHIMA). Kristi devotes extra time to mentoring current and future coders through her Coder Coach blog and is the proud recipient of the 2011 AHIMA Triumph Award for Mentoring. She has also received awards from CHIMA for Distinguished Member (2018) and Outstanding Volunteer (2013) and from AHIMA for Roundtable Achievement in Coding Excellence (RACE).

CE Credits

CEUs are available to all participants, live or recorded. The CEUs will expire on 4.30.22, but the webinar video will be available until 4.30.23.

This webinar has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hour.  Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

Purchasing Details

  • Individual Purchase: Entitles you to access the live webinar from a single device, plus individual access to the recorded webinar post event.
  • Group Purchase: Entitles you to access the live webinar from a single device, but you may invite all interested parties within your employed organization to attend the live event with you. For individuals to receive CEU’s from the live event, their name must be submitted on the post-event survey. The recorded event may be shared with others in your organization post event.
  • If your organization requires and invoice to proceed with this registration, you may select that option at check out or contact us at 720-502-7690.
  • Visit our FAQ page for technical requirements and instructions to obtain CEUs.
  • Review our terms of use for full details on cancellations and refunds.

115 reviews for Do Your ICD-10-CM Codes Tell the Patient’s Story? On-Demand

  1. Haugen Customer

  2. Haugen Customer

  3. Haugen Customer

  4. Isela

  5. sarah

    I liked the webinars focus on combination codes. Well done and presented.

  6. Kimberly

  7. Jenna

  8. Haugen Customer

    This webinar gave me more insight on what to look for when dealing with combination codes and making sure that I am coding to the highest level of specificity.

  9. Haugen Customer

  10. Mary

  11. Freda


  12. Haugen Customer

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  17. Mariko

  18. Haugen Customer

  19. Haugen Customer

    There are assumed relationships between more conditions than I was aware of prior to listening to this webinar

  20. natalie

    Things the auditor sees webinar, is the coders best friend! Awesome! . Highly recommend !!!!

  21. Haugen Customer

  22. Haugen Customer

  23. Haugen Customer

  24. Melissa

    It was great and very easy to understand.

  25. Haugen Customer

  26. Olena

  27. Stacy

    Its a great reminder of verifying combo codes that should be used

  28. staci

  29. Bianca

  30. Suzanne

  31. jeri

    great presentation!

  32. Haugen Customer

  33. Lisa

  34. Haugen Customer

  35. Haugen Customer

  36. Haugen Customer

    I learned a lot but arteriosclerosis is a type of PVD and those two should not be coded together.

  37. Haugen Customer

  38. Kara

  39. Haugen Customer

  40. Felicia

  41. Winifred

  42. Pamela

    This was one of the best webinars. One concept I took away that I could use the “type” of asthma with copd. Previously I would not code it if the patient also had Copd.

  43. Lacey

    I learned a lot from the peripheral vascular disease and hydronephrosis sections

  44. Carol

  45. Ana

  46. Haugen Customer

  47. Stephanie

    great education. hope to see more of this company

  48. Haugen Customer

  49. Valerie

    very detailed with do’s and don’ts with athersclerosis coding

  50. Lisa

  51. Haugen Customer

  52. Sonya

  53. Haugen Customer

  54. Theresa

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  58. Janice

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  62. Kim

  63. Linda

  64. Haugen Customer

  65. karen

  66. Kari

  67. Haugen Customer

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  69. Janet

    Ms. Kristi Pollard is a fantastic teacher very knowledgeable possessing well developed training skills. Please share any future trainings that she is presenting.

  70. Janet

  71. Haugen Customer

  72. Patrice

  73. Haugen Customer

  74. Nancy

  75. Haugen Customer

  76. Maureen

  77. Haugen Customer

  78. Haugen Customer

  79. sean

  80. Haugen Customer

    Excellent Webinar – Full of great information related to combo codes

  81. Tracey

  82. Sheryl

  83. Haugen Customer


  85. Patricia

  86. Norma

  87. Haugen Customer

  88. Diane

  89. amy

    Great information

  90. jennifer

  91. Debora

  92. Sharon

  93. Haugen Customer

  94. cheryl

  95. Sharin

    Very well thought out presentation. Good job!

  96. Haugen Customer

    I appreciated the spinal vertebral pictures that depicted spondylolisthesis vs spondylolysis. Wonderful job! I always enjoy Kristi’s presentations. They are easy to understand- and never too much information packed in to the hour so it is easy to learn.

  97. Laura

  98. Lynne

  99. Haugen Customer

  100. Haugen Customer

    I have a clear knowledge of choosing the specific code instead of using an unspecified

  101. Haugen Customer

  102. Haugen Customer

  103. Haugen Customer

  104. Mytuyet

    great examples today!

  105. Melanie

  106. Melanie

  107. Kelly

  108. Kim

  109. Haugen Customer

  110. Haugen Customer

    I have attended many webinars throughout the years and Kristi Pollard’s are my favorite! Thank you so much!

  111. Brenda

    The webinars are informative and a pleasure to watch! Thank you for keeping the webinars affordable!

  112. Haugen Customer

  113. Haugen Customer

  114. Rachel

  115. Rachel

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