Student Core Knowledge: Patient Access Series


Patient Access Services: Medicare, Medicare Advantage, and Medigap Plans

Patient Access Services: Secondary Payer Provisions

Patient Access Services: Important Message from Medicare

Patient Access Services: Insurance Basics

Patient Access Services: Revenue Cycle

Patient Access Services: Advanced Beneficiary Notice

Patient Access Services: Guide to Patient Identification

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The series of CORE KNOWLEDGE courses provide the foundational knowledge to enhance or launch a successful career as a patient access professional. Purchase this bundle and receive one course for free.

This bundle includes all CORE KNOWLEDGE COURSES:
• Revenue Cycle
• Guide to Patient Identification
• Insurance Basics
• Understanding Medicare, Medicare Advantage and Medigap Plans
• Medicare Regulations ~ The Advanced Beneficiary Notice
• Medicare Regulations ~ The Important Message from Medicare
• Mastering Medicare Secondary Payer Provisions

Target Audience:
• Patient Access Professionals
• Business Services Professionals
• Ancillary Departments with Registration Responsibility

The Details:
• Course Access: Courses are accessed at Haugen Academy. You will receive an e-mail from Haugen Academy within 30 minutes after purchase with an introduction to Haugen Academy and your log-in credentials. If you don’t see an e-mail, check your Junk mailbox and if indicated, set-up emails from as safe sender. If you do not receive an email from Haugen Academy, please contact us at 720-476-6301 or
Subscription: Upon purchase, you will have a 6-month subscription to this module. This will allow you the opportunity to complete and review as often as you like for 6 months.
• Canceling: Review our terms of use for full details on cancellations and refunds.
• Contacting us: 720-476-6301 or email

Learning Objectives

• Describe the basic functions performed in each area of the revenue cycle.
• Define common terms and acronyms used when discussing hospital revenue cycle activities

CE Credits
Courses may be used to apply toward NAHAM and other certification CEU requirements

Technical Requirements

Recommended operating systems:
Window 7 or higher
Mac OS 10.7 or higher

Supported Browsers:
Microsoft Internet Explorer 9 or greater
Google Chrome 2.0 or greater
Mozilla Firefox 2.0 or greater
Apple Safari 2.0 or greater

DSL or better
Recommended internet connection speed 500 or higher kbps

Additional Software:
Adobe Acrobat Reader
Adobe Flash Player
Current version of Java

Sound: Courses are fully narrated, so you’ll want speakers, earbuds, or a headset

Printer: Only needed if you’d like to print your certificate of completion

Group Purchases

If you are interested in using the CORE KNOWLEDGE courses as part of your patient access onboarding or training program, contact us.

The courses are a great way to build a solid foundation of knowledge for patient access staff with limited or no prior healthcare experience.
In addition, the courses allow managers to consistently and objectively assess competency within the new hire probationary or introductory period.


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