This course explains the importance of collecting payment at the point of service or prior to service. We will review insurance terminology, plan designs, networks, and benefits. This course is designed to enhance your skills when collecting upfront payments and explaining the patient’s financial responsibility.
- Recognize the importance of up-front collections
- Recognize terms such as co-pay, deductible, co-insurance, and out-of-pocket maximum
- Learn effective methods to collect money from patients
- Demonstrate ability to calculate the estimated amount due from patients