Heather Bertolami, Senior Coding Quality Auditor
Heather brings over 20 years of experience to the Haugen team, specializing in a variety of HIM and coding roles. She started her career as a coder and quickly moved into management positions, eventually becoming an auditor. Now auditing for 8 years, Heather specializes in inpatient coding with a focus on DRGs.
She enjoys digging into our client data to help them find areas of opportunity, providing them with the necessary information, guidelines and best practices to improve their skills. Heather’s humorous personality provides our clients with an easygoing environment to enhance their coding skills with confidence.
Heather joins the Haugen team from New Hampshire. When she isn’t digging into audit cases, she enjoys spending time with friends and family shopping and enjoying good food and even better company!