Stepping Back to Lead

I collect quotations. This habit started many years ago when I was part of a group of hospital managers tasked with sending out a daily inspirational leadership quotation. Even after that initiative fizzled away, I personally continued collecting daily inspiration. I...

Take the Pain Out of Your Release of Information Process

What seems to be a straightforward process for HIM professionals may often cause headaches. For example, the release of information (ROI) process seems straightforward; a request for information arrives in the office and we fulfill the request. But perhaps a variety...