Description
This course explains the importance of collecting payment at the point of service or prior to service. We will review insurance terminology, plan designs, networks, and benefits. This course is designed to enhance your skills when collecting upfront payments and explaining the patient’s financial responsibility.
Objectives:
Lesson 1
- Recognize the importance of up-front collections
- Recognize terms such as co-pay, deductible, co-insurance, and out-of-pocket maximum
Lesson 2
- Learn effective methods to collect money from patients
- Demonstrate ability to calculate the estimated amount due from patients






128 reviews for Point of Service Collections
Thank you for making this easy to navigate and understand. I have tried many ways to understand my job and you have made it so much easier. Thank you for making me a better medical receptionist!
I appreciated the formulas and case studies for calculating payments.