Description
Are your outpatient coding queries leaving your organization vulnerable to claim denials, audits, or legal penalties? In this webinar, we will explore the role of compliant queries for ICD-10-CM and CPT coding. You will gain insights into crafting clear, precise queries that align with current regulatory standards, helping you minimize the risk of audits, claim rejections, and financial penalties.
Objectives:
- Recognize the role of compliant queries in coding accuracy
- Identify key compliance requirements for queries
- Review best practices for compliant query creation
- Identify and mitigate compliance risks in queries
Presenter
Kristi Pollard, RHIT, CCS, CPC, CIRCC
Kristi serves as the Director of Coding Quality & Education and brings more than 30 years of experience in the health information and coding industry. In her role, she oversees the development of comprehensive training materials – including web-based courses, instructor-led training, and webinars – while also providing education in ICD-10-CM/PCS and CPT. Her expertise extends to conducting DRG and APC audits and leading a wide range of coding quality initiatives. With a deep background in coding education and consulting, Kristi is a nationally recognized speaker and published author on ICD-10, CPT coding, and code-based reimbursement. She has designed and implemented robust inpatient and outpatient training programs, with specialized emphasis on vascular interventional radiology, cardiology, and obstetrics.
CE Credits
AHIMA – April 16, 2026
This webinar has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.
- Domain: Data Structure, Content, and Information Governance
AAPC – April 30, 2026
This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hour. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
- Specialty CEUs: COC, CPC, CPC-P, CANPC, CASCC, CCC, CCPC, CCVTC, CDEI, CDEO, CEDC, CEMC, CENTC, CFPC, CGIC, CGSC, CHONC, CIC, CIMC, COBGC, COPC, COSC, CPB, CPCD, CPCO, CPEDC, CPMA, CPMS, CPPM, CPRC, CRC, CRHC, CSFAC, CUC, RCMS
124 reviews for Outpatient Coding Queries Compliance: Avoiding Legal and Financial Pitfalls
great insights! loved hearing the personal stories of audits and queries-very relevant to what coders experience.
Very good information provided as I am not up on OP Queries.
I learned how to effectively and confidently communicate with providers and how to properly word my queries to achieve optimal results.
great presentaton would love to see more
Response from Haugen Consulting Group
WEB2504CMCPTOPCOMP
Great presenter and she was very knowledgeable in the
Response from Haugen Consulting Group
WEB2504CMCPTOPCOMP
I was expecting more from this webinar and feel the OIG information was redundant and not helpful to the overall presentation. I would like to see more case studies with notes and coding.
Response from Haugen Consulting Group
WEB2504CMCPTOPCOMP
As always, the importance of good documentation.
Response from Haugen Consulting Group
Outpatient Coding Queries Compliance: Avoiding Legal and Financial Pitfalls
I felt aligned with the educators coding recommendations and after this webinar, I felt more confident. OB coding can make us second guess ourselves but this webinar really helped me feel confident.
Response from Haugen Consulting Group
Outpatient Coding Queries Compliance: Avoiding Legal and Financial Pitfalls
I have basic understanding of the topic and would feel comfortable if coding
Response from Haugen Consulting Group
Outpatient Coding Queries Compliance: Avoiding Legal and Financial Pitfalls
I liked how this webinar was presented and how the cases were highlighted to show how she got the codes she did. very good information .
Response from Haugen Consulting Group
Outpatient Coding Queries Compliance: Avoiding Legal and Financial Pitfalls
One key concept I took away is using or not using certain modifiers with these codes
Response from Haugen Consulting Group
WEB2504CMCPTOPCOMP