Kristi Pollard

Director of Coding Quality & Education

Kristi Pollard, Director of Coding Quality & Education

Kristi is the Director of Coding Quality & Education with more than 25 years of industry experience; she is responsible for the development of web-based, instructor-led, and webinar training materials; conducting training in ICD-10-CM/PCS and CPT; and performing DRG and APC audits. Kristi has an extensive background in coding education and consulting and is a national speaker and published writer on topics related to ICD-10 and CPT coding and code-based reimbursement. She has designed and developed training programs for inpatient and outpatient hospital-based coding, with a focus on vascular interventional radiology, interventional cardiology, orthopedics, and obstetrics.

Kristi has served the Colorado Health Information Management Association (CHIMA) as board Director, co-chair of the Data Quality Committee, and co-chair for the ICD-10 Task Force. She is also a past president of the Northern Colorado Health Information Management Association (NCHIMA). Kristi is the proud recipient of the 2011 AHIMA Triumph Award for Mentoring for her voluntary work as the “Coder Coach.” She has also received awards from CHIMA for Distinguished Member (2018) and Outstanding Volunteer (2013) and from AHIMA for Roundtable Achievement in Coding Excellence (RACE).

Kristi is a Colorado native who has never skied! In her spare time, she partakes in outdoor activities that do not involve strapping two boards to her feet and barreling down a slippery slope. She also enjoys exploring the Colorado mountains and spending time with family, including her husband and beautiful daughter.


Kristi has taught dozens of classes and presented webinars in coding and code-based reimbursement. Kristi has been a conference speaker for many healthcare conferences. Interested in having Kristi speak at your event?