Patient Access Services: Insurance Basics

(48 customer reviews)



Accurate insurance plan selection is a critical job function for those who perform front-end revenue cycle functions. This course was created to help you gain a better understanding of insurance plan benefit designs. We will discuss common terminology, insurance plan designs, networks, insurance benefits and medical necessity.


  • Identify common insurance plan types
  • Recognize and use common insurance terms
  • Demonstrate your understanding of basic insurance plan design
  • Demonstrate your ability to calculate an estimated patient responsibility based on plan design
  • Pre-authorization and Notifications of Admission
  • Basic understanding of Real Time Eligibility
  • Importance of entering correct insurance information

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

Courses may be used to apply toward NAHAM and other certification CEU requirements.

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through
  • Visit our FAQ page for technical requirements and additional details.

48 reviews for Patient Access Services: Insurance Basics

  1. Jodi

  2. Melinda

  3. Haugen Customer

  4. Haugen Customer

  5. Lisa

  6. Virginia

    very little knowledge before taking course..found interesting and easy to follow. Short interactions helpful..

  7. Danielle

  8. Haugen Customer

  9. Jackie

  10. Haugen Customer

  11. Haugen Customer

  12. Pamela B.

    Great information, and the information presented in a way that makes it fun to learn.

  13. Lynn

  14. Eva

  15. Kendra

  16. Haugen Customer

  17. Pamela

  18. Pamela

  19. Haugen Customer

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  21. LAURA

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  25. Sara

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  30. Teresa

  31. Mandy

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  34. Stacey

  35. Theresa

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  38. Haugen Customer

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  40. Melissa

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  45. Haugen Customer

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  47. Cindy

  48. Nakeria

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