Patient Access Services: Insurance Basics

(57 customer reviews)



Accurate insurance plan selection is a critical job function for those who perform front-end revenue cycle functions. This course was created to help you gain a better understanding of insurance plan benefit designs. We will discuss common terminology, insurance plan designs, networks, insurance benefits and medical necessity.


  • Identify common insurance plan types
  • Recognize and use common insurance terms
  • Demonstrate your understanding of basic insurance plan design
  • Demonstrate your ability to calculate an estimated patient responsibility based on plan design
  • Pre-authorization and Notifications of Admission
  • Basic understanding of Real Time Eligibility
  • Importance of entering correct insurance information

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

Courses may be used to apply toward NAHAM and other certification CEU requirements.

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through
  • Visit our FAQ page for technical requirements and additional details.

57 reviews for Patient Access Services: Insurance Basics

  1. Dawn

  2. Tonya

  3. Kushant

  4. Pamela

  5. Penny

  6. Katherine

  7. Briana

  8. Valerie

  9. Susan

  10. Jodi

  11. Melinda

  12. Haugen Customer

  13. Haugen Customer

  14. Lisa

  15. Virginia

    very little knowledge before taking course..found interesting and easy to follow. Short interactions helpful..

  16. Danielle

  17. Haugen Customer

  18. Jackie

  19. Haugen Customer

  20. Haugen Customer

  21. Pamela B.

    Great information, and the information presented in a way that makes it fun to learn.

  22. Lynn

  23. Eva

  24. Kendra

  25. Haugen Customer

  26. Pamela

  27. Pamela

  28. Haugen Customer

  29. Haugen Customer

  30. LAURA

  31. Haugen Customer

  32. Haugen Customer

  33. Haugen Customer

  34. Sara

  35. Haugen Customer

  36. Haugen Customer

  37. Haugen Customer

  38. Haugen Customer

  39. Teresa

  40. Mandy

  41. Jennifer

  42. Nancy

  43. Stacey

  44. Theresa

  45. Rhonda

  46. Stephanie

  47. Haugen Customer

  48. Haugen Customer

  49. Melissa

  50. Haugen Customer

  51. Haugen Customer

  52. Dominique

  53. Jo

  54. Haugen Customer

  55. Haugen Customer

  56. Cindy

  57. Nakeria

Add a review

Your email address will not be published. Required fields are marked *