Core Knowledge: Medicare Secondary Payer Provisions

(1 customer review)


Core Knowledge courses build a foundation of knowledge for current or prospective patient access professionals.  On-line, self-paced courses are fully narrated, include interactive practice exercises and questions along with a scored competency assessment to assure comprehension.


The series of CORE KNOWLEDGE courses provide the foundational knowledge to enhance or launch a successful career as a patient access professional.

Have you ever listened to a registrar stumble through the Medicare questionnaire? This course will give registrars the confidence and knowledge needed to comfortably ask Medicare beneficiaries the right questions while providing a knowledgeable explanation of the reason for doing so.

Target Audience:
• Patient Access Professionals
• Schedulers
• Health Information Management
• Ancillary department staff who select patient records from the MPI

The details:
Course Access: Courses are accessed at Haugen Academy. You will receive an e-mail from Haugen Academy within 30 minutes after purchase with an introduction to Haugen Academy and your log-in credentials. If you don’t see an e-mail, check your Junk mailbox and if indicated, set-up emails from as safe sender. If you do not receive an email from Haugen Academy, please contact us at 720-476-6301 or
Canceling: Review our terms of use for full details on cancellations and refunds.
• Contacting us: 720-476-6301 or email

Learning Objectives

• List the ways a beneficiary can be entitled to Medicare
• Identify the reasons MSP provisions were implemented
• Accurately complete the MSPQ in practice scenarios
• Explain the conditions that must be met for GHP coverage to be primary payer
• Explain the proper order in which insurances should be billed

CE Credits:
Courses may be used to apply toward NAHAM and other certification CEU requirements

Technical Requirements

Recommended operating systems:
Window 7 or higher
Mac OS 10.7 or higher

Supported Browsers:
Microsoft Internet Explorer 9 or greater
Google Chrome 2.0 or greater
Mozilla Firefox 2.0 or greater
Apple Safari 2.0 or greater

DSL or better
Recommended internet connection speed 500 or higher kbps

Additional Software:
Adobe Acrobat Reader
Adobe Flash Player
Current version of Java

Sound: courses are fully narrated, so you’ll want speakers, earbuds, or a headset

Printer: Only needed if you’d like to print your certificate of completion

Group Purchases

If you are interested in using the CORE KNOWLEDGE courses as part of your patient access onboarding or training program, contact us.

The courses are a great way to build a solid foundation of knowledge for patient access staff with limited or no prior healthcare experience.

In addition, the courses allow managers to consistently and objectively assess competency within the new hire probationary or introductory period.

1 review for Core Knowledge: Medicare Secondary Payer Provisions

  1. Laurie K.

    I have been in the medical field for 31 years and am learning information I did not know. Great courses!! Thank you!

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