Point of Service Collections

Point of Service Collections

(187 customer reviews)

$62.00

Categories: ,

Description

This course explains the importance of collecting payment at the point of service or prior to service. We will review insurance terminology, plan designs, networks, and benefits. This course is designed to enhance your skills when collecting upfront payments and explaining the patient’s financial responsibility.

 

Objectives:

Lesson 1

  • Recognize the importance of up-front collections
  • Recognize terms such as co-pay, deductible, co-insurance, and out-of-pocket maximum

Lesson 2

  • Learn effective methods to collect money from patients
  • Demonstrate ability to calculate the estimated amount due from patients

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

AHIMA This program has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

  • Domain: Revenue Cycle Management

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through www.haugenacademy.com.
  • Visit our FAQ page for technical requirements and additional details.

187 reviews for Point of Service Collections

4.2
4.2 out of 5 paws (based on 187 reviews)
Top dog!
Doggone good!
It was OK.
It was a bit RUFF.
Bad to the bone.

April 9, 2026

It would be nice to have the case studies “joey has ….” this effects his deductible by in writing on powerpoint slide because some people learn by reading and listening not just listening.

Avatar for Haugen Academy Learner
Haugen Academy Learner
February 22, 2024

Thank you for making this easy to navigate and understand. I have tried many ways to understand my job and you have made it so much easier. Thank you for making me a better medical receptionist!

Avatar for Debbie
Debbie
January 5, 2024

I appreciated the formulas and case studies for calculating payments.

Avatar for Amanda K.
Amanda K.