Revenue Cycle: Introduction to Claim Denials

$72.00

Description

This claim denials course will build the learner’s core knowledge related to claims processing, payer standardized communications, denials analysis and organizational denials prevention strategies. Learning will begin with a discussion of denials, the claims cycle, and clean claims. Moving on, learners will learn how payers communicate and talk about two main categories of denials. The course will round out with tips and guidance on effective denials prevention strategies healthcare organizations can implement.

Objectives:

Lesson 1: Denials, the Claim Cycle, and Clean Claims

  • Define a denial
  • Outline the benefits of clean claim submission
  • Differentiate between a claim rejection and a denial
  • Explain the role of a clearinghouse

Lesson 2: Payer Communications and Denial Categories

  • Identify the standardized codes used in payer communications
  • Explain the two main types of denied claims

Lesson 3: Effective Denials Prevention Strategies

  • Practice root cause analysis of denied claims
  • Evaluate strategies and tools for denials prevention

Topics Covered: claim denials, healthcare claim denials, revenue cycle denials, introduction to claim denials, claims processing, claims cycle, clean claim submission, clean claim rate, clean claims, denied medical claims, denied claim definition, claim rejection versus claim denial, claim adjudication, payer adjudication system, unpayable claims, denied claim rework, denial rework cost, preventable denials, denial prevention, denials prevention strategies, accounts receivable impact, A/R days, write-off rates, cost to collect, billing office workload, patient satisfaction and billing, employee engagement in revenue cycle, claim cycle workflow, coding review, provider documentation, charge reconciliation, diagnosis coding, procedure coding, claim edits, coding edits, billing edits, NCCI edits, MUE edits, LCD edits, NCD edits, LMRP edits, Outpatient Code Editor, OCE edits, claim scrubber, billing system scrubber, prebill scrubber, clearinghouse scrubber, clearinghouse role, electronic claims, electronic data interchange, EDI, HIPAA electronic claim transmission, payer claim formatting, rejected claims, rejected claim workflow, clearinghouse rejection, billing system rejection, payer edits, payer-specific rules, benefit plan rules, provider contract rules, coding guidelines, billing guidelines, medical utilization guidelines, standardized payer communication, claim adjustment group codes, Claim Adjustment Reason Codes, CARCs, Remittance Advice Remark Codes, RARCs, payer crosswalks, CO group code, CR group code, OA group code, PI group code, PR group code, patient responsibility group code, balance billing rules, CARC 109, claim not covered by payer, CARC 31, patient cannot be identified as insured, CARC 16, claim lacks information, RARC N391, missing emergency department records, payer denial messages, remittance advice denial codes, X12 denial codes, avoidable denials, unavoidable denials, preventable denials, additional documentation requests, itemized statement requests, clinical documentation requests, medical record requests, root cause analysis, denial root cause analysis, denial trend analysis, payer denial trends, missing patient demographic information, incorrect insurance information, missing insurance ID, duplicate claim submission, corrected claim process, late charge workflow, service not covered by payer, limited benefit plans, marketplace plan coverage, eligibility and benefits verification, plan benefit verification, coverage verification before service, time limit for filing expired, timely filing denial, timely filing limits, payer contract filing deadlines, corrected claim resubmission deadlines, Medicare timely filing, commercial payer timely filing, patient address updates, coverage terminated denials, high-dollar claim review, real-time demographic review, real-time coverage review, financial counseling workflow, registration workflow improvement, scheduling workflow improvement, billing office follow-up, contracting committee support, denial prevention committee, multidisciplinary denial prevention, denial committee charter, senior leadership support, denial metrics, denial benchmark goals, denial category ownership, denial owner assignment, denial reporting, timely denial reports, year-to-date denial trends, denial prevention tools, revenue integrity denial ownership, charge master denial ownership, coding denial ownership, patient access denial ownership, billing office denial ownership, modifier-related denials, missing modifier denials, procedure not paid separately, revenue code and procedure code mismatch, patient cannot be identified as insured, claim filing deadline denial, duplicate claim denial, claim scrubber purpose, claims passing edits, clean claim performance, revenue cycle performance, healthcare organization denial prevention, patient access revenue cycle training, billing office revenue cycle training, HIM denial committee participation, Information Technology denial committee participation, Code Purple denial practice questions, Code Red claim denial assessment, Revenue Cycle Introduction to Claim Denials course content

  • Billing Professionals
  • Revenue Integrity Professionals
  • Charge Master Analysts
  • Practice Managers

AHIMA
This program has been approved for 1 continuing education units for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

  • Domain: Revenue Cycle Management

AAPC
This program has the prior approval of the American Academy for Professional Coders (AAPC) for 1 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

  • Specialty CEUs: COC, CPC, CPC-P, CPB, CPCO, CPMA, CPPM

492 reviews for Revenue Cycle: Introduction to Claim Denials

4.5
4.5 out of 5 paws (based on 492 reviews)
Top dog!
Doggone good!
It was OK.
It was a bit RUFF.
Bad to the bone.

May 24, 2026

As a coder who sometimes works denial/rejections, it was great to get an introduction and understanding of some of the information sent by the billing team: the codes they use, rejection vs denial, and the different scrubbers.

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Haugen Academy Learner
December 26, 2025

Great refresher course

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Haugen Academy Learner
December 16, 2025

Very informative and highly recommended course for CDI staff members

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Alma
September 17, 2025

Great amount of information presented and easy to follow.

Avatar for Carol
Carol
August 21, 2025

great job

Avatar for Melody
Melody
July 24, 2025

Great information, clarified some gaps that I had regarding the billing process

Avatar for Sally
Sally
June 11, 2025

just so boring. The monotone lecture in confusing terms is exhausting. The pretense to be “animated” by adding a “whew, that was hard” seems fake and dull.

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Haugen Academy Learner
June 6, 2025

Great information! I really enjoyed this course.

Avatar for Jennifer
Jennifer
May 19, 2025

Excellent webinar, thank you.

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Haugen Academy Learner

Response from Haugen Consulting Group

RC_DENIALS

May 14, 2025

You have the best visuals in your webinars.

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Haugen Academy Learner

Response from Haugen Consulting Group

RC_DENIALS

May 8, 2025

Keep going the same way

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Haugen Academy Learner

Response from Haugen Consulting Group

RC_DENIALS

May 6, 2025

I would like to see more ICD-10-PCS coding examples/case scenerios.

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Haugen Academy Learner

Response from Haugen Consulting Group

RC_DENIALS

February 19, 2025

so much great info! Love the breakdown in content! Love love the pup pics! and thank you for making it fun!

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Haugen Academy Learner
January 9, 2025

I LOVE ALL OF THE FUN INTERACTIVE CHALLENGES IN THIS COURSE AND THE PUPPIES WERE SO CUTE

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Haugen Academy Learner
December 11, 2024

Good for coders to review also! 🙂

Avatar for Shay
Shay
August 19, 2024

I especially appreciated the discussion of standardized codes for denials with SO many relevant examples. It helped me see where coding fit into the denials process.

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Haugen Academy Learner
August 14, 2024

The information was good but I do not like presentations that require constant clicking of “next”

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Haugen Academy Learner
July 17, 2024

Love the dog pix!

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Haugen Academy Learner
May 20, 2024

Loved all the dog pictures!

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Haugen Academy Learner
March 15, 2024

Thorough information supplied.

Avatar for Sindhu
Sindhu
January 26, 2024

This was very good information and very usable information

Avatar for Kerrie
Kerrie
January 25, 2024

I REALLY ENJOYED THE DOG PICTURES IT MAKES FOR A MORE ENJOYABLE TIME

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Haugen Academy Learner
January 2, 2024

I have learned so much from all of the courses I have taken, thank you!

Avatar for Jackie
Jackie
December 31, 2023

This was very relatable to my medical billing job.

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Amanda
November 4, 2023

really learned alot about denial through this course

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Haugen Academy Learner
April 28, 2023

Great

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Haugen Academy Learner
April 28, 2023

It would be helpful it all points were spoken.

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Haugen Academy Learner
February 23, 2023

It’s a great jumping off point to understanding the denial process and what can be done to combat those unavoidable ones.

Avatar for Dawne
Dawne
February 1, 2023

Excellent presentation and learning tool! Kept simple, but informative!

Avatar for Elena
Elena
January 21, 2023

Great course to understand denials.

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Kathy
  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through www.haugenacademy.com.
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