Patient Access Services: Important Message from Medicare

(53 customer reviews)


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When a Medicare beneficiary is admitted as in inpatient, Medicare requires hospitals to notify the beneficiary of their rights. In this course, we review the details of the regulation, provide a sample script to explain the form to a beneficiary and we discuss common challenges and potential solutions.



  • Explain the purpose of the Important Message from Medicare (IMM)
  • Identify when the IMM must be delivered
  • Recognize which patients need to receive the IMM

Target Audience

  • Patient Access Services
  • Schedulers
  • Business Services
  • Ancillary Departments with Registration Responsibility

CE Credits

AHIMA This program has been approved for 1 continuing education unit for use in fulfilling the continued education requirements of the American Health Information Management Association (AHIMA). Granting prior approval from AHIMA does not constitute endorsement of the program content or its program sponsor.

Purchasing Details

  • Upon purchase, you will have a 6-month subscription to this course. This will allow you the opportunity to complete and review as often as you like for 6 months.
  • Courses are accessed through
  • Visit our FAQ page for technical requirements and additional details.

53 reviews for Patient Access Services: Important Message from Medicare

  1. Haugen Customer

  2. Lutche

  3. Lutche

  4. Lutche

  5. Haugen Customer

  6. Haugen Customer

  7. Stephanie

  8. Haugen Customer

  9. Kim

  10. Haugen Customer

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  15. Alexandra

  16. Haugen Customer

  17. Haugen Customer

  18. Haugen Customer

  19. Haugen Customer

  20. Fatoumata

  21. Dawn

  22. Paula

  23. Shari

    Loved the game in the middle of the module, helped make things a little more fun!

  24. Stephanie

  25. Melinda

  26. Haugen Customer

  27. Haugen Customer

  28. Eva

  29. Ashley

  30. Haugen Customer

  31. Jackie

  32. Haugen Customer

  33. Sara

  34. Haugen Customer

  35. Haugen Customer

  36. Janice

    Good review of skills I was getting rusty at. Love the dogs.

  37. Haugen Customer

  38. Haugen Customer

  39. Mandy

  40. Haugen Customer

  41. Theresa

  42. Rhonda

  43. Stephanie

  44. Cynthia

  45. Haugen Customer

  46. Eric

  47. Haugen Customer

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  50. Haugen Customer

  51. Haugen Customer

  52. Dominique

  53. Haugen Customer

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